CONCERT RULES

The City of Port Colborne is committed to providing a safe, welcoming, and enjoyable experience for all concertgoers. By entering the concert grounds, attendees agree to follow all festival rules and instructions from event staff, security personnel, volunteers, and emergency responders. 

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Know Before You Go 

Free Admission – Arrive Early 

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Admission to all Canal Days concerts is free; however, concert capacity is limited. 

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• Entry is first-come, first-served. 

• Arrive early to avoid disappointment. 

• Once the venue reaches capacity, additional guests will not be admitted. 

• Admission cannot be guaranteed for late arrivals. 

• Re-entry is not guaranteed and will be subject to venue capacity at the time of return. 

• No entry after 10:30 p.m.  

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What to Bring 

To help make your experience enjoyable, we recommend that you: 

• Bring valid government-issued photo identification if you plan to purchase or consume alcohol. 

• Bring cash, debit, credit, or other accepted payment methods for food, beverages, and vendors. 

• Establish a meeting location with your group in case you become separated. 

• Wear weather-appropriate clothing and comfortable footwear. 

• Bring hearing protection, especially for children and those sensitive to loud noise. 

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Security Screening 

For the safety of all attendees, security screening will be in place at all concert entrances. 

• All attendees and belongings are subject to inspection. 

• Security personnel reserve the right to refuse entry to any person or item. 

• Any item deemed unsafe or inappropriate may be prohibited at the discretion of event security. 

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Permitted Items 

The following items are permitted within the concert grounds: 

• Ear protection and hearing protection devices 

• Strollers 

• Mobility aids and accessibility devices 

• Empty refillable non-glass drink containers 

• Factory-sealed non-glass beverage containers (water, pop, juice, etc) 

• Small bags, such as a clutch, small cross-body bag or other similar purse. 

• Service animals 

• Small umbrellas 

• Prescription medication 

• Sunscreen 

• Medical bags/kits or diaper bags 

• Blankets 

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All permitted items remain subject to inspection by security personnel. 

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Prohibited Items 

The following items/actions are not permitted within the concert grounds: 

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Additional prohibited items include: 

• Backpacks, large bags, or coolers 

• Lawn chairs 

• Outside alcohol 

• Illegal drugs or drug paraphernalia 

• Weapons of any kind, including pocketknives, chains, and spiked clothing 

• Fireworks, sparklers, flares, or pyrotechnics 

• Laser pointers 

• Drones or remote-controlled aircraft 

• Glass containers 

• Metal beverage containers 

• Bicycle helmets and motorcycle helmets 

• Signs 8/5"x11" or larger 

• Aerosol cans 

• Megaphones and artificial noise makers 

• Non-collapsible umbrellas 

• Pets/non-service animals 

• Soccer balls or other sports equipment 

• Skateboards, rollerblades, rollers kates, bicycles, scooters, motorized vehicles 

• Professional video cameras or recording devices (with the exception of media carrying a canal days media pass) 

• Tents, canopies, or other structures 

• Large items that may obstruct sightlines or create safety concerns 

• Any item deemed unsafe by event security 

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Security reserves the right to prohibit any item that may pose a risk to attendees, performers, staff, or volunteers. 

Please note, smoking, vaping or consuming cannabis products are not permitted. 

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Alcohol Service and Identification 

Guests wishing to purchase and consume alcoholic beverages must: 

• Be 19 years of age or older. 

• Present valid government-issued photo identification. 

• Obtain and wear the event-issued wristband provided after age verification. 

• Carry valid identification at all times while consuming alcohol. 

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Please note: 

• Wristband colours change each day of the festival. 

• Photographs or copies of identification will not be accepted. 

• Alcohol must remain within designated licensed areas. 

• Service may be refused to anyone who appears intoxicated. 

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Accessible Viewing Area 

An accessible viewing area is available for guests requiring mobility accommodations. 

• Space is limited and available on a first-come, first-served basis. 

• One support person may accompany the attendee, where space permits. 

• Mobility aids and accessibility devices are welcome. 

• Please follow directions from event staff and volunteers when accessing the area. 

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Attendee Code of Conduct 

The City of Port Colborne is committed to creating spaces that are welcoming, inclusive, and safe for all members of the community. 

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All attendees are expected to: 

• Treat others with courtesy and respect. 

• Follow all applicable laws. 

• Follow directions from event staff, volunteers, security personnel, and emergency responders. 

• Respect festival property, facilities, performers, vendors, and fellow attendees. 

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The following behaviours will not be tolerated: 

• Harassment, discrimination, or intimidation. 

• Disorderly, aggressive, or disruptive conduct. 

• Threatening behaviour. 

• Excessive intoxication. 

• Damage to property. 

• Any activity that jeopardizes the safety or enjoyment of others. 

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Individuals who violate these expectations may be removed from the event without warning. 

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If You See Something, Say Something 

All concertgoers share responsibility for helping maintain a safe and respectful environment. 

If you witness unsafe behaviour, suspicious activity, harassment, a medical emergency, or any situation requiring attention, please notify: 

• Event Security 

• Event Staff 

• Festival Volunteers 

• Event Ambassadors 

If you see something, say something.